What would you hand over first?
People come to us with one job they're sick of. Sometimes it's the phone. Sometimes it's the quoting, or the follow-ups, or answering the same question for the ninth time this week. We build an agent that does that job properly, then keep it doing it properly — watching what it handles, fixing what it gets wrong, and sharpening it as your business changes. And when the problem isn't the work but the way it reads, there's House Voice.
One takes the job off you. One makes it sound like you.
Most people only ever need the first. The second exists because of a problem that didn't exist three years ago.
AI agents
Pick the single most annoying job in the business and we build an agent that runs it — answering and booking, chasing quotes, invoicing, review requests, the same five questions. A one-off build fee, then a monthly to keep it running. What an agent can run →
House Voice
Your AI writes fast and sounds like everyone else's. We write down how your business actually talks, then run every draft through it. Same speed, your voice. How House Voice works →
The stuff that has to happen
Some of it just keeps the wheels on. But the first two below are where most small businesses quietly lose money — an enquiry nobody got to, or a gap in the diary nobody filled.
Answering and booking
Calls, texts, web forms and messages answered whenever they come in — including the ones that land while you're mid-job or the front desk is on another line. The job worked out, the details taken, the booking put straight into your calendar. Every one of those you'd otherwise have missed is revenue you already paid to attract.
Filling the gaps in your week
Reschedules and cancellations handled end to end — the agent offers the next available time, moves the booking, and updates everyone. Nobody rings anybody. And when tomorrow opens up a two-hour hole, it goes back to the people waiting on a slot before the day is lost.
Invoicing and chasing payment
Invoices out when the job is finished instead of when you get to the paperwork on Sunday. Reminders that stay polite and still get you paid.
Keeping records straight
Notes, contacts and job details written into your CRM as things happen, so the system reflects reality without anyone typing it up later.
The follow-up nobody gets to
Most work isn't lost to competitors. It's lost to silence.
Chasing quotes
A nudge after a day, another after three, one more after a week — written the way you'd write it. Most people say yes on the second or third, which is exactly when everyone stops.
Qualifying enquiries
The tyre-kickers and the out-of-area ones sorted before they reach you, so the only calls you take are the ones worth taking.
Waking up old customers
The people who used you two years ago and would again if anyone got in touch. Contacted properly, not spammed.
Booking the next one in
Anything on a cycle — a service, a check-up, a seasonal job — picked up before it lapses and quietly rebooked.
The bit that slips first
When you're busy it stops. When it stops, three months later you're quiet.
Asking for reviews
Asked while they're still pleased with you, not three weeks later. The single cheapest thing most businesses aren't doing.
Keeping your list warm
Something useful going out regularly to past customers, drafted for you and sent once you've given it a nod.
Posts from the work you're doing
The job you finished on Thursday turned into something worth putting up, without you sitting down to write it.
Answering enquiries from ads
If you're paying for leads, the worst thing you can do is take four hours to reply. This closes that gap to minutes. See the maths →
The same five, endlessly
Opening hours. Lead times. Do you come out this far. What does it cost, roughly. Where's my order.
Answered properly, any hour
In your words, with your actual prices and policies — not a generic chatbot guessing. Across phone, web, text and messages.
And when it's not routine
Anything urgent, unusual, upset or expensive goes straight to a person — with the context attached, so you're not starting from scratch. It never guesses on the ones that matter.
Your AI writes fast. It doesn't sound like you.
Every business on your street is now generating copy from the same models, and it shows. We write down how your business actually talks, then run every draft through it. Same speed. Your voice.
We are committed to delivering innovative solutions tailored to your unique needs.
We turn up when we said we would, and we clean up before we leave.
Same message. One of them sounds like a business a customer can picture.
Start with the audit. The rest is optional.
The style guide is yours either way — it's a document, not a subscription. Plenty of people take it and run their own copy through it from there.
Voice audit and style guide
We read the copy that has already worked for you and write the rules down: tone, sentence length, the words you use, the words you never use. You keep the document whether you continue or not.
$950 one-off · 5 business days, 2 rounds of revisionsVoice editing
Send us the drafts. Emails, social posts, proposals, web pages. They come back in your voice inside 48 hours, with a short note on what changed and why.
$450 a month · up to 10 pieces, back within 48 hoursVoice-tuned prompt pack
Your style guide built into prompts your own team runs, so the first draft already lands close. The better this works, the smaller your editing retainer gets.
$650 one-off · needs the audit firstTry it on your own copy first. Send us three pieces of AI-written copy you were about to publish. We'll rewrite one in your voice and send it back within 48 hours. No charge, no obligation.
All prices in AUD, excluding GST. Melbourne based. Most audits start within a week.
If it's repetitive, it's probably on the table.
These are just the common ones. If there's a job in your business that follows a pattern and eats your week, it's worth a conversation — some of them turn out to be a poor fit, and that's a useful thing to find out in half an hour.
Start with the one job you hate most.
Half an hour on the phone and we'll tell you whether it's a good candidate — and what it would take.
Book a callHalf an hour, no charge. Some calls end with us saying it isn't worth doing yet.