More hands — without hiring anyone.
We build agents that take the work off your plate: answering enquiries, chasing quotes, booking jobs, keeping the follow-ups moving. They work inside the systems you already use, and there's nothing for you to manage. You just get your time back.
What are you doing at nine at night that isn't your job?
You didn't start this to write quotes at the kitchen table. Or chase the three people who said they'd get back to you. Or work out why the calendar's wrong again.
But it doesn't do itself. And hiring someone is a big step — a wage, super, leave, training, and one more person to manage. So it lands back on you, after hours, every week.
There's a middle option now, and it isn't another app.
The quoting
Still sitting there from Tuesday.
The follow-ups
That nobody's had time to make.
The admin
That only happens once everyone's gone home.
We don't sell you software. We do the work.
You've probably bought a tool that promised to save you time and turned into another thing to check. Most of them do. They hand you a dashboard and call it solved.
Gives you a login and a monthly bill
A set-up wizard, a dashboard, and the same work — just somewhere new. And when it breaks, it's your problem.
Build it, connect it, run it
We build the agent, connect it to what you already run, and let it get on with the job. Nothing for you to open. Anything urgent or unusual comes straight to you.
The evenings
The headspace. The bit of the business you're actually good at, and the reason you started it in the first place.
You don't manage it. It just does the job.
A pair of hands for whichever part is drowning.
Most people start with the one job they'd hand over tomorrow if they could. Here's where that usually is.
The stuff that has to happen
Answering enquiries and booking them in. Keeping the schedule tight and flagging the gaps. Getting invoices out when the job's done rather than when you get to the paperwork.
The follow-up nobody gets to
Quotes chased at a day, three days and a week, in your words. Old customers called back. Enquiries qualified before they reach you, so you only speak to the real ones.
The bit that slips first
Review requests sent while the customer's still happy. Your list kept warm. Posts and updates drafted from the work you're already doing, ready for you to wave through.
The same five, endlessly
Opening hours, lead times, pricing, where's my order, can you come Thursday. Answered properly, at any hour, with anything unusual passed straight to you.
And one that isn't an agent. If your copy already gets written but reads like everyone else's, House Voice writes down how your business actually talks and runs every draft through it.
You paid for the lead. Then it sat there.
Every hour an enquiry sits there, it's worth less. You already paid for the click — then it waited, because the phone rang out, the desk was busy, or it landed at eight on a Saturday. An agent replies in under a minute regardless, and books the job while you're still on the last one.
Start with one thing.
A call
30 minutesTell us what's eating your week. We'll tell you which bits are worth handing over and which aren't.
We pick one job
TogetherThe one you'd hand over tomorrow. One agent, one process — not a six-month transformation.
We build it
1–2 weeksAround your systems and the way you actually talk to customers. You see it working before it goes anywhere near them.
We keep it sharp
Every monthWe read what it handled, fix what it got wrong, and adjust it as your prices, hours and services change. That's what the monthly is for.
Cheaper than a part-timer. Available at 2am.
A part-time admin is $30,000 a year before super, leave, training and the time you spend managing them. And they go home at five.
Agents start at $800 a month. They don't call in sick, don't need a handover when they're away, and don't mind that the enquiry came in on Sunday night.
One person, not a call centre.
ThoughtfulEyes is run by Radhika Chhotai Kotecha, out of Melbourne — fifteen years getting this kind of technology to actually work inside real organisations, most recently building one of the first university-wide AI setups in Australia.
The person you speak to on the first call is the person who builds your agent and the person who picks up when you ring about it.
It doesn't guess
Anything urgent, unusual, expensive or emotional goes to a person immediately, with the context attached.
Stays in Australia
Conversations and customer details on Australian servers, handled in line with the Privacy Act.
No lock-in
Month to month with thirty days' notice. If it stops being worth the money, you leave.
What would you hand over first?
Half an hour on the phone. Tell us what's eating your week and you'll leave the call knowing which job to start with, what it costs, and how long it takes.
Book a callHalf an hour, no charge. Some calls end with us saying it isn't worth doing yet.