Every missed call costs you.
ThoughtfulEyes builds and manages AI agents for Melbourne small businesses — voice, chat, and booking automation that works 24/7. No missed enquiries. No tech team needed.
Your phone is your pipeline. Most of it goes to voicemail.
Melbourne SMEs lose work every single day to unanswered calls, missed after-hours enquiries, and slow follow-up. Your staff are busy. Your phone doesn’t care.
AI has changed what’s possible — but most small businesses either don’t know where to start or can’t afford six-figure enterprise solutions. That’s the gap ThoughtfulEyes fills.
Built for Melbourne
small businesses
Plumbing, HVAC, electrical, builders. Every unanswered call is a $400–$5,000 missed job.
After-hours booking loss and no-shows are the two biggest revenue leaks in salons. We fix both.
Reservations, catering enquiries, and event bookings handled 24/7 so staff can focus on service.
Physio, chiro, remedial massage. New patient enquiries captured and rebooking automated.
Sensitive intake handled with care. Waitlist follow-up and new client onboarding, automated.
If your business gets inbound enquiries and has booking or qualification logic — we can probably help.
Three tiers. No surprises. One monthly fee.
- Web chat + SMS auto-reply
- FAQ handling & lead qualification
- Contact capture into your CRM
- Monthly performance report
- Everything in Front Desk
- 24/7 voice agent (Aussie accent)
- Calendar booking — straight into your software
- Owner SMS alert on every captured lead
- Automated quote follow-up after 24hrs
- Monthly performance review call
- Everything in Job Booker
- Outbound voice: lapsed customer reactivation
- Automated review requests + payment reminders
- Custom voice cloning (your voice)
- Quarterly strategy session
- Priority support
Martech & AI consultancy
Not ready for a full agent? Or want to understand what AI could do across your whole business first? We offer advisory and implementation services that stand alone — or lead into an agent build.
A deep dive into your current tools, workflows, and automation gaps. Delivers a prioritised 90-day action plan — the 3 things that will move the needle most.
Configure and launch your marketing automation — email sequences, CRM, lead capture, attribution. Common stacks: HubSpot, Klaviyo, ActiveCampaign.
Deploy specific AI tools across your team — internal workflows, document automation, AI-assisted customer comms. Built to your existing stack.
2–4 hours per month of strategic advisory, implementation oversight, and hands-on help with AI across your business. Cancel anytime.
Live in two weeks.
Results in week one.
We understand your call volume, current process, and software. If we can’t build you measurable ROI, we’ll tell you now.
See a working bot built for a business like yours. Call it. Text it. Ask it a hard question. Then decide.
We capture your FAQs, brand voice, and integration credentials. Your agent goes live in under two weeks, fully integrated with your existing tools.
We show you exactly what the agent captured, what it was worth, and what we’re improving next. Most clients see results before the review.
Pilot offer: pay only if it works
For our first handful of Melbourne clients, we build free and charge nothing for 30 days. If your agent captures three or more qualified jobs, you convert to a paid plan. If not, you walk away — we just ask to keep the learnings.
Book a 20-minute discovery call
Tell us about your business and we’ll show you exactly what an AI agent would look like for your workflow — no pitch, no pressure, no contract.